FAQs

The Slipstream is compatible with the SPD cleat - sold on our website - which will clip into almost every studio bike and outdoor bike. The SPD cleat is compatible with studios such as SoulCycle, CycleBar, Equinox, and many more. It will also work with many outdoor bikes as well. Just be sure to check that your pedal states that it is SPD compatible.

If you have a stationary bike at home or a personal bike you ride outdoors that is not compatible with SPD cleats, it is very simple to switch the type of pedals used so that you are able to clip in with our shoes.

The Slipstream is not compatible with a LOOK Delta cleat.

Our cycling shoes do not come with cleats. You may purchase them here.

We always recommend having someone at your cycling studio install your cleats for you. They will have some expertise on where to align the cleats and how tightly they need to be fastened. But if you are planning to install them yourself, see our Installing your cleats guide for some tips.

TIEM will accept returns that have been sent back within 30 days of delivery.

To be eligible for a refund, your item(s) must be unused, in its original packaging, and in the same condition that you received it. Please note: if you have installed an SPD cleat into your shoes, we cannot accept a return for any reason, even if the cleat is subsequently removed.

Click here to read more or to start your return/exchange.

Yes, we offer free exchanges within our 30 day return window.

Simply follow our returns process and you'll be prompted to provide the new size/colour requested while processing your return.

Orders placed before 1pm will dispatched the same day. Orders placed after that point will ship the next business day.

We now ship to select countries around the world! View the list of available countries here.

The Slipstream's primary intended use is cycling. We do not recommend you run in the Slipstream. Cycling shoes are constructed with a rigid sole plate that is ideal for cycling, but not suitable for running (due to this lack of flexibility, we also discourage driving a car in the Slipstream). However, the shoes can be comfortably worn while off the bike to walk around a gym or for other low-intensity use.

You can purchase TIEM footwear online through our web store. Our shoes are also available at a number of cycling studios and shops across the country.

The Slipstream is currently only offered in women's sizing. It fits similarly to other athletic trainers, but a snug fit is preferable for cycling. So our recommendation is generally to take a half size smaller than you would for a running or cross training sneaker.

Our shoes are currently only offered in women's sizes. We have had some men purchase shoes by sizing up 1 to 1.5 sizes from their men's size. (If you wear a 9.5 in men's, you should be able to fit into an 11 in women's sizing.)

If you would like to be notified when we add men's sizes in the future, please sign up for our newsletter.

This is a question we get all the time! It is not pronounced like "time" or "team." It is pronounced tee-em. As if you're saying the letter T and M together. Thanks for checking!

Size Guide
TIEM Athletic Size Chart